Hampton Inn & Suites Boston Crosstown Center

The room was very comfortable. The breakfast was good. Checkin was quick and efficient.

Poorly informed of the location of the hotel. The bus should be more frequent.

The staff was so friendly!!!! The Continental breakfast was excellent! And how could I forget the fresh cookies on the hour. Loved our trip to Boston!

Special mention for the breakfast that were excellent. Offering a good variety. Special mention for the lady who had welcome us. She was working at night and gave us an excellent service everytime we needed information. I think her name was Swan or something like that. Would go back anytime.

Great service, they had shuttles to get me where I needed to, even at 5:30 AM. They also let me keep my luggage there during the day while I was out after checking out. Very good service for the price.

If you are a light sleeper, the ambulances at night could wake some up. That is the only downside. I slept through them fine though.

Staff were mostly helpful, rooms was large and clean, breakfast was a great selection, had no problems here at all.

Ambulance noise. Dealt with this by having the A/C on all night.

Clean, spacious room; well equiped and organised hotel; free shuttle service to downtown, business unit (internet) and breakfast are the fine aspects of this hotel.

Some personnel at the reception desk lacked patience and friendliness. The price for parking should have be given at the website.

Hotel rooms have are reasonably big, breakfast is good and the staying in the hotel is a very comfortable experience. There was even a free afternoon meal. GREAT!

In september 2011 the internet connection had some serious issues. But it would only disturb you if you needed to use it A LOT.

Excellent staff. A very nice hotel. Overall, a very emjoyable experience.

Because the hotel is located close to 3 hospitals/medical centres and a fire station, there is the constant sound of sirens. This did not overly bother me but may be a problem for some people.

The gym. It needs to be revamped- it's a lawsuit waiting to happen if the machines aren't updated.

The kind and helpful attitude of staff was a surprise and the available complimentary services. Easy access to Logan airport, just few minutes from the heart of Boston downtown either walking, bus or shuttle.

The staff is quite helpfull. I manange to master to go around boston to hop on and out from bus to the city train / subway. It saves my transportation budget in town. It will be nice if the hotel will have a coin wash and dryer machines in the hotel so I don't have to go out to do my laundry.

Everything about the hotel is completely excellent. Super inclusive breakfast. The hotel is located a 15 minute bus ride from the big city centre. To go by bus (best) just exit hotel from the Massachusetts Avenue exit, walk two blocks to Washington Avenue then catch the Silver number 5 bus (every 10 mins) to the end of its route for $1.50 single and you'll land up right outside Macy's famous department store.

As said the hotel completely excellent. The one down side is the frequent loud noise of ambulance sirens arriving/departing the close by hospital. Ear plugs are provided in the bathroom or best bring your own.

We were waiting nearly 2 hours for the airport shuttle after landing at Logan airport. We even called the hotel to ask where it was twice and were assured it was on its way! In the end we gave up and got a taxi. The receptionist was happy to refund the price of the taxi though so that wasn't too bad in the end.

Everything. Staff were very helpful. Room was clean and comfy. Breakfast was nice with a huge variety. The hotel provided a free dinner too. They provided a free shuttle to the back bay area, down town area and many more including all hospitals. There's two car rental agents nearby, enterprise and hertz. If you are interested on seeing and learning about the history of Boston, Cambridge and Harvard area (Harvard university, Harvard museum and Harvard square) the duck tour trolley provides a great tour and free museum passes at a reasonable price. Also, they'd pick you up every day between 8:30 and 9:00 am from the hotel!

The amount of the tax (city tax, convention centre tax etc.) they charge is excluded from the Booked.net price and it's quite high.

Big room and bathroom, Free breakfast